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PRIVACY POLICY

 

Security

Purchases made here with us at Ride and Glide Ltd are 100% Secure. We use a third-party company called SagePay to fully ensure that your personal card information is kept secure at all times.

 

When you reach our payment page, we have incorporated a secure SSL (HTTPS) page. Sage Pay, a trusted service provider is compliant to the highest level – PCI DSS level 1 having achieved the highest level of compliance under the Payment Card IndustryData Security Standard (PCI).

 

SagePay adhere to the most stringent levels of fraud-screening, ensuring that your details remain secure throughout the transaction process. SagePay provide secure online credit card and debit card payment solutions for thousands of online and mail order businesses across the Uk.

To increase the security of Internet transactions Visa and Mastercard have introduced 3D-Secure. Depending on the card you have chosen to use, when you click Proceed you may be asked by your card issuer for further authentication.

 

We also offer the option of paying through PayPal. When you pay with PayPal, your financial information is never shared with us, and you can pay using only your email address and password.

 

Lastly we offer the option to pay in the digital currency; Bitcoin through ‘BitPay’. Please follow link policy https://bitpay.com/about/privacy  to see their privacy policy

Privacy

We are commited to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the General Data Protection Regulation (GDPR) 2018.

 

We collect information about you for 2 reasons: firstly, to be able to process your order and secondly, to provide you with the most reliable service possible

Obviously, we will give you the chance to refuse any marketing emails from us by simply clicking on the ‘Unsubscribe’ Link in our Emails.

The type of information we will collect about you includes:

  • Your Name
  • Address
  • Phone Number
  • Email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

3rd Parties

We use a few 3rd parties to help us run our business. For example, with regards to web hosting we use; Wessex IT. For shipping; DPD.

If you place an order through Ride and Glide Ltd website we pass on your provided contact details to the appropriate companies websites to allow us to process your order. We provide your name, address, email address and telephone number (when provided).

 

If you have any questions about privacy, please feel free to contact us at [email protected]

 

Our registered name with Companies House is Ride and Glide Ltd , company number 11035578, Incorporated 27th October 2017.