This scooter is so much fun to ride. It's extremely smooth and fast. Even going at 30mph, I felt completely safe as a new rider. Not only that, it's extremely durable. (New rider going fast, of course I crashed at top speed). There were no marks on the scooter whatsoever even though it was on the asphalt. Just a slight adjustment of the handlebar set it straight. The lights are pretty good, but they could be a bit brighter. The app seems decent. I only used it to change the speeds. I haven't tried the digital locking feature too often since I live in a safe place, plus I have a lock. My biggest gripe isn't with the scooter, but the charger. I've found that the chargers are only good for three or four charges. After that, they burn out. Right now, I only charge for an hour and keep a close eye on it. My third charger hasn't burnt yet, but fingers crossed. Another thing that annoys me is how you carry the scooter. Since there's just a hook/latch to put the stem down, it easily becomes undone once you set it down.
Normally, I prefer buying from the company directly, but Ride and Glide have the best customer support I've ever dealt with. They've been extremely patient helping me with my charger issue, and I cannot thank them enough for it.